QT Systems

QT Systems is Thril’s partner for lighting and access control. The integration generates reservation-specific access codes for electronic lock systems and manages lighting in sync with your venue’s calendar. You can also configure resource-specific settings under each resource’s settings.

Prerequisites

You need QT Systems hardware configured at your venue and a valid Access token from a QT Systems representative or via Thril support.

To enable

1. Open Settings → System → Integrations → QT Systems
2. Enter the Access token provided by QT Systems or Thril support
3. Configure the offset times and fallback instructions (see below)
4. Toggle Integration status to Active
5. Select Create integration (or Update integration) to save
6. Optionally check the connection with the Test connection button

Configuration options

• Door offset times: how many minutes before and after a reservation door access is available to customers
• Light offset times: how many minutes before and after a reservation lighting is activated
• Fallback instructions: a message shown to customers if Thril detects an issue with QT Systems (for example, “If your access code doesn’t work, you can use our backup code 9999#.”). Enable Always show fallback instructions to display it to all customers regardless of QT Systems’ status. This is useful during a known outage. You can also set resource-specific fallback instructions under each resource’s settings.

Troubleshooting

• Use Test connection to fetch your current QT Systems configuration. Thril support may ask you for this information to help with troubleshooting.
• Inactivating the integration stops new reservations from syncing to QT Systems. Reservations already synced are not affected and must be cleaned up manually within QT Systems.
• For help configuring your QT Systems hardware or software outside of Thril, contact your QT Systems contact person. For help with the integration in Thril, contact Thril support.