Staff profiles

People book people. A new customer who looks at a pilates class, a padel course or a personal training session wants to know who is on the other side. Staff profiles put your instructors, coaches and trainers on your Thril venue page, with a photo, a short intro and what each person has coming up. The customer sees who they will meet before they book or enroll.

Think of it as a marketing tool. Its job is to turn first-time visitors into customers.

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💡 Why show your staffCopy Anchor Link

• A first booking feels safer. A face, a name and two sentences about the person take a lot of the guesswork out of booking with a venue you have never been to.
• Your staff are a reason to pick you. A certified coach, a former league player or an instructor who speaks Swedish gives a customer something concrete to choose you for.
• Every profile ends in a Book button. The profile lists the person's next classes, courses and services. A customer who likes someone can book with them on the spot.
• Customers find the right person faster. They can pick a sport, a time of day, a format or a language, and the people who fit move to the front.

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🎯 ExamplesCopy Anchor Link

• A fitness studio shows its group exercise instructors. A customer who wants a morning class in Swedish picks the language and the time, and sees the instructors who fit first.
• A tennis club shows its coaches with their coaching licences, so parents can choose the coach for their child's course.
• A personal training gym shows each trainer with specialties such as rehabilitation or strength training, and their next free times. A new customer books a first session with the trainer who fits their goal.
• A dance school shows its teachers, so a student who liked one teacher can see every course that teacher has coming up.

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✍️ Profiles that convertCopy Anchor Link

• Use a good portrait photo with the face in the top half. It is the first thing a customer sees.
• Write the intro for someone who has never met the person. Who are they, and who do they like to teach?
• Add qualifications and specialties. "STOTT Pilates certified" says more than "experienced instructor".
• Set the languages each person speaks. A customer who picks a language sees the people who speak it first.
• Put your strongest profiles first. You choose the order.
• Call your staff what your customers call them, such as Coaches or Trainers. The tab uses that name.
• Turn on Instructor ratings if you collect them. The rating shows on each card.

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🚀 Getting startedCopy Anchor Link

Open Settings → Employees and services → Manage employees, open an employee and turn on Show on venue pages in the Public profile tab. The staff tab appears on your venue page once at least one person with a public profile teaches or provides a service there. You choose the name for your staff in Settings → Venue details.

To set up the services a person provides and their working hours, see Service bookings.